General Questions
Yes, we offer fully customizable menus designed around your event type, guest preferences, and budget. Our team works closely with you to bring your vision, dietary needs, and cuisine choices to life.
We recommend booking as early as possible — ideally a few weeks ahead for smaller gatherings and two to three months ahead for larger events like weddings — to secure your date and allow time for menu planning.
Yes, our professional team handles setup, serving, and cleanup, so you can fully enjoy your event without any added stress.
We cater a wide range of events, including weddings, corporate functions, private parties, and outdoor celebrations, with solutions tailored to every occasion.
Yes, we offer a wide selection of vegetarian and vegan dishes, prepared with the same quality and care as the rest of our menu.
Customization Questions
Absolutely. We work closely with you on cuisine choices, dietary needs, and style of service. Whether it's a formal affair, casual gathering, or themed celebration, we craft a menu that matches your vision.
Yes, our chefs are happy to create custom dishes based on your preferences or special requests, so your menu feels personal to you.
Yes, we accommodate a range of dietary needs, including gluten-free, dairy-free, vegetarian, and vegan options, so every guest is taken care of.
Yes, from traditional favorites to global flavors, we design cuisine-specific menus tailored to your event's theme and your guests' tastes.
Safety & Security Questions
Yes, our team follows strict hygiene practices at every stage of food handling, from sourcing and storage to preparation and service. We maintain clean workstations, proper food storage temperatures, and safe handling procedures throughout, in line with [local health department / New York State food safety] guidelines.
We take food safety seriously from kitchen to event. Food is transported and stored at safe temperatures, prepared fresh, and monitored throughout service to ensure everything served to your guests is safe and at its best quality.
Yes, our staff receive training in proper food handling, hygiene, and safety practices before working any event, so every member of our team understands how to maintain a safe and clean environment.
Our team keeps serving stations, utensils, and equipment clean and sanitized throughout your event, follows proper waste disposal practices, and leaves the space tidy once service concludes.
Support & Service
Yes, we handle the entire process — from setup and serving stations to smooth, professional service throughout your event — and manage complete cleanup afterward, so you don't have to worry about a thing.
Yes, our team stays on-site for the full event to manage service, coordinate timing, and handle anything that comes up.
Yes, a dedicated point of contact is available throughout your event for any questions or last-minute needs.
We do our best to accommodate last-minute changes and keep communication clear every step of the way.
Yes, our team stays available after booking to help with menu adjustments and any planning questions leading up to your event.
Technical & Maintenance
Yes, our service includes full setup with premium equipment — serving stations, buffet counters, chafing dishes, utensils, and display pieces — all arranged to match your event's style.
Our team manages both, arriving early to prepare and staying after the event for a smooth, hassle-free breakdown.
Yes, we offer live cooking stations — like our popular pasta station — where dishes are prepared fresh in front of your guests for an interactive experience.
Our team arrives prepared with backup equipment and runs thorough checks before your event to minimize any risk of issues.